Grange Family Practice - Privacy Notice
Grange Family Practice has a legal duty to explain how we use any personal information we collect about you, as a registered patient at this Practice. As your registered GP Practice, we are the data controller for any personal data that we hold about you. We are committed to maintaining confidentiality and will endeavour to protect your information and use it appropriately and responsibly.
We will collect personal information such as your name, date of birth, address; postcode, next of kin, health and care number. We also collect special category information such as medical history, records of appointments, visits, emails, telephone calls, treatments and medications, results of investigations, supportive care arrangements and any other relevant information to enable us to deliver effective medical care.
Your healthcare records contain information about your health and any treatment or care you have received previously (e.g. from hospital, social services, GP surgery and the like). These records may be electronic and/or paper. We use a combination of technologies and working practice to ensure that we keep your information secure and confidential.
Your data is collected for the purpose of providing direct patient care, however, we share information when the law requires us to do, for instance if we are inspected or reporting certain illnesses or safeguarding vulnerable people. We also share medical records with health professionals who are involved in providing your care and treatment. This is on a need to know basis and event by event. Data about you is used to manage national screening campaigns, such as flu, cervical screening and diabetes prevention. Data about you, usually de-identified is used to manage the NHS and make payments. Your data may also be used to check the quality of care provided by the NHS. We may also share medical records for medical research.
We adhere to the General Data Protection Regulation (GDPR) which comes into effect on 25th May 2018. It emphasises transparency, security and accountability by data controllers and processers, in tandem with standardising and strengthening the right of European citizens to privacy of their personal data. We also adhere to the guidance issued by the Information Commissioner’s Office (ICO) and are registered with them.
You have the right not to share your information either in some or all circumstances. Should you wish to do so, please inform your GP or a member of the Practice staff. You have the right to obtain confirmation that your information is being processed and access to this data. In order to do so, please contact the Practice Manager. We rely on you to keep your records up to date, for example, change of address, contact tel. no and the like.
What to do if you have any questions
Ask to speak to the Practice Manager, Genevieve Gavin. Tel: 028 82 240175
In the unlikely event that you are unhappy with any element of our data processing methods, you have the right to make a complaint to the ICO. For further details, visit ico.org.uk and select “Raising a concern”.